Support
How can we help?
Browse our help categories, search for answers, or reach out to our support team. We are here to make sure you get the most out of Riddlio.
Browse by category
Getting Started
Account setup, adding rooms, configuring time slots, and embedding your booking widget.
12 articles
Bookings & Payments
Managing bookings, processing payments, handling refunds, and configuring deposits.
18 articles
Booking Widget
Customizing your widget, embedding on your website, and branding options.
9 articles
Pricing & Promotions
Dynamic pricing, discount codes, gift vouchers, and surcharges.
7 articles
SMS & Email
Automated notifications, SMS reminders, email templates, and customization.
6 articles
Integrations
Stripe, Google Calendar, Mailchimp, API documentation, and webhooks.
11 articles
Account & Security
User management, roles, 2FA, data export, and security settings.
8 articles
Reporting & Analytics
Booking reports, revenue tracking, customer insights, and exports.
5 articles
Contact us
Email Support
Get help via email. We respond within 24 hours, Monday to Friday.
support@riddlio.com →
Live Chat
Chat with our support team in real-time during business hours.
Start a chat →
Book a Call
Schedule a 30-minute call with our team for personalized help.
Book a call →
System Status
Check real-time system status and incident history.